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This Privacy Policy describes how Dippy (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our websitehttps://invitationprintable.com and make a purchase or otherwise interact with us.
1. Information We Collect
We collect information you provide directly to us and automatically when you use our Site.
a) Information You Provide:
Contact and Account Information: Such as your name, email address, and password when you create an account on our Site.
Order Information: Such as your name, billing address, and email address when you make a purchase. Please note: We do not collect or store your payment card details. All payments are processed by our third-party payment processor, Paddle.com.
Communication Information: Such as any content you send us via email, contact forms, or customer support requests.
b) Information Collected Automatically:
Device and Usage Information: We use cookies and similar tracking technologies to collect information about your interaction with our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us analyze trends and improve our Site.
Order and Billing Information from Paddle: While we do not process payments, we receive information from Paddle necessary to fulfill your order, such as your email address, the product purchased, and the order amount for invoicing and customer support purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Fulfill Your Orders: To process your transactions, deliver your digital download links, and provide customer support.
To Communicate with You: To send you order confirmations, account notifications, and respond to your inquiries.
To Improve Our Site: To analyze how customers use the Site, diagnose technical issues, and enhance the user experience.
For Marketing (with your consent): To send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time by clicking the “unsubscribe” link in any email.
To Comply with Legal Obligations: To meet legal and regulatory requirements.
3. Sharing Your Information
We share your personal information with third parties only in the following circumstances:
With Paddle.com (Our Payment Processor): All payment information is directed to and processed by Paddle.com. Paddle acts as the Merchant of Record for your transaction. Your payment data is governed by Paddle’s Privacy Policy. We encourage you to review their policy: [Link to Paddle’s Privacy Policy].
With Service Providers: We engage trusted third-party companies to perform services on our behalf, such as email delivery (e.g., Mailchimp, ConvertKit) and website analytics (e.g., Google Analytics). These providers have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event that we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Order information is generally retained for [e.g., 4 years] for tax and accounting purposes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: The right to request copies of the personal information we hold about you.
Correction: The right to request that we correct any information you believe is inaccurate.
Erasure: The right to request that we erase your personal information, under certain conditions.
Object to Processing: The right to object to our processing of your personal information.
Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.
To exercise any of these rights, please contact us using the information below.
7. Third-Party Links
Our Site may contain links to other websites that are not operated by us, such as Canva.com. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:
Email: privacy@dippy.com